abctl installation hangs

[erpadmin]

What happened?

hangs at Installing 'airbyte/airbyte' (version: 1.6.0) Helm Chart (this may take several minutes) and eventually times out. see attached log

screen depicts 13 mins but it usually times out around the 45+ minutes.

log is up to current hang @16 mins
install2.txt

What did you expect to happen?

successful installation

Abctl Version

$ abctl version
version: v0.24.0

Docker Version

$ docker version
Client: Docker Engine - Community
 Version:           28.0.4
 API version:       1.48
 Go version:        go1.23.7
 Git commit:        b8034c0
 Built:             Tue Mar 25 15:09:42 2025
 OS/Arch:           linux/amd64
 Context:           default

Server: Docker Engine - Community
 Engine:
  Version:          28.0.4
  API version:      1.48 (minimum version 1.24)
  Go version:       go1.23.7
  Git commit:       6430e49
  Built:            Tue Mar 25 15:08:27 2025
  OS/Arch:          linux/amd64
  Experimental:     false
 containerd:
  Version:          1.7.27
  GitCommit:        05044ec0a9a75232cad458027ca83437aae3f4da
 runc:
  Version:          1.2.5
  GitCommit:        v1.2.5-0-g59923ef
 docker-init:
  Version:          0.19.0
  GitCommit:        de40ad0

OS Version

# On Linux:
$ cat /etc/os-release
NAME="Red Hat Enterprise Linux"
VERSION="8.10 (Ootpa)"
ID="rhel"
ID_LIKE="fedora"
VERSION_ID="8.10"
PLATFORM_ID="platform:el8"
PRETTY_NAME="Red Hat Enterprise Linux 8.10 (Ootpa)"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:8::baseos"
HOME_URL="https://www.redhat.com/"
DOCUMENTATION_URL="https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8"
BUG_REPORT_URL="https://issues.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 8"
REDHAT_BUGZILLA_PRODUCT_VERSION=8.10
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="8.10"

[erpadmin]

root@airbyte-abctl-control-plane:/# kubectl get pods -A
NAMESPACE            NAME                                                  READY   STATUS    RESTARTS   AGE
airbyte-abctl        airbyte-abctl-airbyte-bootloader                      1/1     Running   0          11m
airbyte-abctl        airbyte-db-0                                          1/1     Running   0          11m
airbyte-abctl        airbyte-minio-0                                       1/1     Running   0          11m
kube-system          coredns-76f75df574-7bdvv                              1/1     Running   0          16m
kube-system          coredns-76f75df574-vfkcv                              1/1     Running   0          16m
kube-system          etcd-airbyte-abctl-control-plane                      1/1     Running   0          16m
kube-system          kindnet-fgd2f                                         1/1     Running   0          16m
kube-system          kube-apiserver-airbyte-abctl-control-plane            1/1     Running   0          16m
kube-system          kube-controller-manager-airbyte-abctl-control-plane   1/1     Running   0          16m
kube-system          kube-proxy-rlt7v                                      1/1     Running   0          16m
kube-system          kube-scheduler-airbyte-abctl-control-plane            1/1     Running   0          16m
local-path-storage   local-path-provisioner-888b7757b-rzlsz                1/1     Running   0          16m

[erpadmin]

final failure screenshot

[marcosmarxm]

@erpadmin this is a new installation correct? can you share the bootloader logs?

[erpadmin]

Yes, on new install. I left it in the fail state overnight and reran the installer (without an actual uninstall first), and the installation has succeeded.

[erpadmin]

bootloader.txt
This was pulled with kubectl logs . Im not sure if it is still useful over the second installation run.

[ameripharma-byano]

Same

[erpadmin]

Here is another fresh install test from a different host.
bootloader2.txt

At the point it hangs there are no problems that I can see so maybe the wait condition isn't working properly.

[aalirezamoradii]

same issue on ubuntu LTS